WEBVTT

00:00:00.000 --> 00:00:01.880
So ServiceNow just announced something
interesting.

00:00:02.340 --> 00:00:03.500
They're giving AI agents passports.

00:00:04.280 --> 00:00:07.160
Not kidding. Digital credentials that
help determine what an AI agent

00:00:07.160 --> 00:00:07.840
is allowed to do.

00:00:08.200 --> 00:00:08.940
And that's a smart move.

00:00:09.260 --> 00:00:10.840
We need it. But here's my question.

00:00:11.300 --> 00:00:13.500
Just because an AI agent has permission
to make a decision,

00:00:13.860 --> 00:00:14.900
does that mean it's the right decision?

00:00:15.540 --> 00:00:18.980
Hell no. Imagine an AI agent authorized
to spend twenty-five thousand

00:00:18.980 --> 00:00:20.300
dollars. It checks the boxes.

00:00:21.120 --> 00:00:21.920
Its credentials are valid.

00:00:22.380 --> 00:00:24.060
The transaction falls within its
spending limits.

00:00:24.600 --> 00:00:26.180
But the pricing data is six months old.

00:00:26.560 --> 00:00:27.500
It ignored a better supplier.

00:00:28.040 --> 00:00:29.900
And nobody verified the evidence behind
its recommendation.

00:00:29.900 --> 00:00:31.300
The agent had permission.

00:00:31.980 --> 00:00:32.660
It didn't have proof.

00:00:33.240 --> 00:00:35.500
That's the distinction we're focused on
with Whitewater AIOS.

00:00:36.060 --> 00:00:38.380
We look at the evidence behind a
decision, the authority granted

00:00:38.380 --> 00:00:40.860
to the agent, and whether the final
result can actually be

00:00:40.860 --> 00:00:42.980
verified. And when the evidence doesn't
hold up?

00:00:43.240 --> 00:00:45.960
The system should stop, ask for review,
or refuse the action.

00:00:46.660 --> 00:00:49.940
Now, we're testing these controls, not
claiming we've solved every problem.

00:00:50.400 --> 00:00:52.040
But this is where enterprise AI needs to
go.

00:00:52.720 --> 00:00:54.000
Giving agents credentials is important.

00:00:54.720 --> 00:00:56.200
Making their decisions accountable is
essential.

00:00:57.080 --> 00:00:58.840
I'm Jimmy Standaert. This is Jimmy
Explains.

00:00:59.180 --> 00:01:01.293
Find out more at White Water dot A I and
RiGi

00:01:01.293 --> 00:01:02.000
Group dot com.